Wada Sanzo Colors

Terms of Service

Introduction

These Terms of Service ("Terms") govern your access to and use of the Wada Sanzo Colors website and digital color palette collections ("Service"). By purchasing, accessing, or using our Service, you agree to be bound by these Terms and our Privacy Policy.

Definitions

Acceptance of Terms

By purchasing or using our Service, you agree to be bound by these Terms and our Privacy Policy, incorporated by reference. If you do not agree to these Terms, you may not access or use our Service.

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting on our website or via email. Your continued use after changes constitutes acceptance of revised Terms.

Eligibility

To use our Service, you must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is greater.

User Accounts and Authentication

You must create an account to access our Service. You are responsible for:

Authentication Methods:

Your account is authenticated through Google Sign-In or Apple Sign-In OAuth. We do not store your passwords. When you authenticate through Google or Apple, we receive your name and email address, which we store in our MongoDB Atlas database along with your account status (Free or Pro Tier).

Account Data Storage:

We store your name, email, and account status (Free or Pro Tier) in our MongoDB Atlas database. You can delete your account at any time by contacting support@wada-sanzo-colors.com. Upon account deletion, your personal data will be removed within 30 days, except for payment transaction records which are retained for 7 years in anonymized form as required by law.

We reserve the right to suspend or terminate your account if you violate these Terms.

Payment Information and Stripe

Payment Processing:

Your payment information is processed securely by Stripe. We do not store your full credit card details or sensitive payment method information on our servers. Stripe complies with PCI Data Security Standards (PCI DSS Level 1).

Data Stored:

We store only your account status and transaction date in our systems. Stripe retains and processes actual payment method details according to Stripe's privacy policy and PCI DSS requirements.

For Stripe Information:

For details on how Stripe handles your payment data, see our Privacy Policy and Stripe's Privacy Policy.

Data Privacy and GDPR

We process your personal data in accordance with GDPR. See our Privacy Policy for details on:

Data Storage:

Your personal data is stored in our MongoDB Atlas database. Our systems maintain appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Data Localization:

Our data storage infrastructure is located in the European Union to ensure compliance with GDPR data localization principles.

To exercise your data rights or for GDPR-related inquiries, contact: support@wada-sanzo-colors.com

Please include "GDPR Request" in the subject line and allow 30 days for processing.

Analytics and Usage Data

We use Matomo Analytics, a self-hosted analytics tool, to collect anonymized information about how visitors use our website. Matomo is configured to collect only anonymized analytics data and does not use analytics cookies for authenticated users. See our Privacy Policy for complete details on what analytics data we collect and how it is used.

Prohibited Conduct

You agree not to:

Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, secure, or meet your specific requirements.

Limitation of Liability

To the maximum extent permitted by law, our liability for any claim arising from your use of the Service shall not exceed the amount you paid for your purchase. We are not liable for indirect, incidental, special, or consequential damages.

Third-Party Links

Our Service may contain links to external websites. We are not responsible for the content or practices of third-party sites.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the European Union and your country of residence, whichever provides greater consumer protection. Disputes will be resolved through:

  1. Informal negotiation (30 days)
  2. Your country's courts or the European Commission's Online Dispute Resolution platform if unresolved

Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement regarding your use of the Service.

Termination

We reserve the right to suspend or terminate your account if you violate these Terms. Upon termination, your license ceases, though you retain any files already downloaded.

Data Upon Termination:

Upon account termination or deletion, we will delete your personal data (name, email, favorite colors, account status) within 30 days. Payment transaction records necessary for legal and tax compliance are retained for 7 years in anonymized form. You can request accelerated deletion by contacting support@wada-sanzo-colors.com.

Contact Information

For questions about these Terms or to exercise your rights: support@wada-sanzo-colors.com

For complaints related to data protection, you can contact your local Data Protection Authority or the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/odr/